Frequently asked

No. RecordReset is a self-help legal information service operated by Apache-3 Inc. We are not a law firm. We do not provide legal advice. We do not represent users in court. We do not file petitions on users' behalf. Use of this site does not create an attorney-client relationship. We sit in the same legal-tech category as LegalZoom, Rocket Lawyer, and Hello Divorce.

Six-state screening is free. Paid toolkit enrollment is temporarily unavailable; draft petition PDFs are paused for legal and form review and are not ready for filing. Do not rely on a RecordReset draft as a court form.

If RecordReset isn't right for you within 30 days of payment, request a 50% refund from your dashboard — no questions asked, no reason required. We process it within 5 business days. Court filing fees are not refundable by us (they go to the court directly).

The Texas workbook collects information for a possible draft. Draft petition PDFs are paused for legal and form review and are not ready for filing. Use the applicable official court forms and seek legal advice if needed. We do not file for you.

No. Eligibility is a function of state law, the facts of your specific case, and judicial discretion. We can tell you what the rule says about a case like yours, but the court decides the outcome. Our guarantee is on our service, not the court's decision — see the money-back guarantee for details.

When the case is contested (the prosecutor opposes your petition), when there are immigration consequences, when you have multiple charges across multiple jurisdictions, or any time the screener flags an exclusion category (sex offenses, domestic violence, certain violent felonies). The Find an Attorney page links to state bar lawyer-referral services and legal aid resources.

No. Our screener works from facts you tell us about your own case. We do not search criminal databases for you. You stay in control of what you share.

Screening is available for Texas, California, New York, Florida, Illinois, and Georgia. Draft petition PDFs are paused for legal and form review and are not ready for filing. The guided workbook is limited to Texas and paid enrollment is temporarily unavailable.

The screener takes about three minutes. The Texas workbook is not open for new enrollment; draft petition PDFs are paused for legal and form review. Other states currently offer screening only. Once filed, court timelines vary — typically 30 to 180 days depending on county and statute.

It stays private. We do not sell your information. You can delete your account and your data at any time from your dashboard. We are not a Consumer Reporting Agency under the FCRA. We never store your full SSN — only the last four digits, which is what petition forms require.

No. Using RecordReset is not visible to background-check vendors or employers. Your interaction with us is entirely private until you file a petition with the court.